When is my order shipped?
We ship within 24 hours of the order being placed. Orders placed over the weekend are processed on the Monday
How long will it take to get my order?
This depends on whether it's a *Domestic or an International order. All orders within the U.K. are considered domestic orders and they are shipped and delivered within 2-5 business days.
Where’s my package?
Please be advised that we request buyers to fill in there address details accurately at the time of him/her placing the order.
If the buyer has placed the order with a wrong address then we will not be held responsible for him/her not receiving the item. You will need to contact your local post office to see if item has been returned to them.
If you do not receive your package within 10 days of placing the order, then please get in-touch by using the Contact Us page by
Clicking Here
Customs Fees For International Buyers
We charge international postage fee's in relation to your location. But each country varies in customs fees and taxes, these and any additional fees have to be taken up by you with customs in your country.
How can I change my order after it’s been placed?
Since the turnaround time on weekdays is around 24 hours, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting us immediately upon realising that something may be wrong with your order. We will always do our best to make sure you’ll get what you need. Please get in-touch by using the Contact Us page by
Clicking Here
COABE CLUB MEMBERSHIP
Why am I being billed £4.95 per month?
You will be billed £4.95 per month because you selected this option: 1 Free Zamira Kabuki Brush Worth £18.95: Just for joining the COABE Club we'll send you one of our famous Zamira Kabuki brushes free as our welcome gift!
Below is one of the options you chose during your order process.
Option 1
MONTH TO MONTH MEMBERSHIP
£4.95 Per Month - Cancel Anytime
FREE ZAMIRA KABUKI BRUSH WELCOME GIFT WORTH £18.95
Option 2
12 MONTH MEMBERSHIP
Get 4 Months FREE - Save £20!
FREE ZAMIRA KABUKI BRUSH WELCOME GIFT WORTH £18.95
How do I cancel my membership subscription?
If you would like to cancel your COABE Club membership, you would need to cancel 7 days before your re-bill date. Please get in-touch by using the Contact Us page by
Clicking Here
RETURNS AND EXCHANGES
What is your return and exchange policy?
If for any reason you are not completely satisfied with your purchase, within 14 days of placing your order, we will refund you for your purchase once the items are returned in an unused condition. For full details please
Click Here
